Privacy Policy

Retail Sales PRO respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and share information when you visit RetailSalesPro.com, contact us, use our services, or access ClientHub

Information We Collect

We may collect information you choose to provide, including your name, email address, phone number, business name, store information, messages, and other information submitted through our website forms, by email, by phone, or through ClientHub.

When you visit our website, we may automatically collect limited technical information, such as your IP address, browser type, device information, pages viewed, time spent on the site, referring website, and the date and time of your visit.

Cookies and Similar Technologies

RetailSalesPro.com may use cookies and similar technologies to help the website function, understand how visitors use the site, and improve the website experience. A cookie is a small file stored by your browser. You may adjust your browser settings to refuse cookies, although some website features may not function properly as a result.

How We Use Information:

• Respond to inquiries and schedule consultations
• Provide and manage our services
• Communicate with clients and prospective clients
• Deliver requested information, reports, or resources
• Manage ClientHub access, tasks, submissions, approvals, and service-related communications
• Improve our website, services, and client experience
• Protect the security and integrity of our website and systems
• Comply with legal obligations and enforce our agreements

Microsoft Clarity

We use Microsoft Clarity, a website analytics service provided by Microsoft, to help us understand how visitors interact with our website and improve the user experience.

Microsoft Clarity may collect information about your interaction with our website, including pages visited, clicks, scrolling activity, navigation behavior, device and browser information, and other website usage data. Clarity may also use cookies or similar technologies and may provide session recordings and heatmaps that help us understand how visitors use our website.

We use this information for website analytics, improving website functionality and usability, understanding visitor behavior, identifying areas of the website that may need improvement, and optimizing our services and content.

Microsoft Clarity is designed to protect user privacy and provides mechanisms to mask certain information that may contain personally identifiable information. We configure Clarity to avoid intentionally collecting sensitive personal information through session recordings or analytics.

For more information about how Microsoft Clarity collects and processes information, please review Microsoft’s [Data privacy – Clarity].

You may also control cookies and certain tracking technologies through your browser settings and, where applicable, through the cookie or consent options provided on our website.

ClientHub

We may use secure client portals, including ClientHub, to collect, store, organize, and share information needed to provide our services and communicate with clients. Information in ClientHub may include contact details, service-related documents, tasks, submissions, messages, approvals, and other information relevant to a client engagement.

Access to ClientHub is limited to authorized users and Retail Sales PRO personnel or service providers who need access to support the client relationship and deliver our services.

Email Communications

If you contact us by email or subscribe to receive email communications, we may retain your email address, the contents of your messages, and our responses. We use email to respond to inquiries, provide requested information, and communicate about our services.

You may opt out of promotional email communications by using the unsubscribe link included in the email. Service-related emails may still be sent when necessary to provide services, respond to an inquiry, or manage an active client relationship.

Text Messaging

If you choose to opt in to receive text messages from Retail Sales PRO, we may use your mobile number to send service-related messages, including responses to your inquiry, appointment reminders, calendar links, service updates, and information related to your services.

Message frequency varies. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For help, reply HELP.

Retail Sales PRO does not sell, rent, or share your mobile number, SMS opt-in data, or consent with third parties or affiliates for their own marketing or promotional purposes.

How We Share Information

We do not sell personal information. We may share information with trusted service providers that help us operate our website, ClientHub, communications, business systems, and services. These providers may access information only as needed to perform services for us.

We may also disclose information when required by law, to respond to legal requests, to protect our rights or safety, or in connection with a business transaction such as a merger, acquisition, or sale of assets.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no online system or method of transmission is completely secure. Please do not send payment-card information or other highly sensitive information through ordinary email unless we specifically request it through a secure method.

Third-Party Links

Our website may contain links to third-party websites. Retail Sales PRO is not responsible for the privacy practices, content, or security of those websites. We encourage you to review the privacy policy of every website you visit.

Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our website or services after changes are posted means you accept the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how Retail Sales PRO handles personal information, please contact us through our contact us page.

Retail Sales PRO
1767 Lakewood Ranch Blvd, Suite 161
Bradenton, FL 34211
(877) 725-3777

Please also review our Terms of Service.